ProChemTech International Inc., service is provided by our highly trained service personnel. Our professional technicians are experts in the water treatment industry with an expansive knowledge of the treatment programs and the equipment.
During the service visit, our technicians test the various systems for the proper treatment concentrations and specified parameters, as set forth in the contract. Those results are recorded along with any adjustments that have been made or need to be made and any problems found and corrective action taken or recommended. The report is provided to the appropriate personnel and discussed as to how the program is performing.
During the service visit, our technicians also troubleshoot the treatment equipment, as well as, some of the minor equipment components. When able, minor repairs are performed on the treatment equipment.
All service reports are reviewed by the Corporate Service Manager for technical review and accuracy. Our service department is also backed up by our highly trained engineering and laboratory staff.